Resolved -
All receipts emailed during the incident have been successfully imported to the impacted users' Wallets. We apologize for this inconvenience and thank you for your patience while we addressed this issue.
Apr 15, 11:57 EDT
Monitoring -
We've identified and corrected the issue preventing receipts from importing via email. Receipts emailed during the incident will import within the next 30 minutes as we work to clear the backlog of pending receipt imports.
Apr 15, 11:49 EDT
Investigating -
We are currently investigating an issue which is preventing some users from emailing receipts to their Wallets. While we investigate this issue, users are encouraged to leverage direct receipt upload or use our mobile app to add receipts to their Wallets.
Apr 15, 11:22 EDT