Resolved -
Our FX provider has restored our service and expense conversions are functioning as expected.
Nov 19, 12:14 EST
Identified -
The issue has been identified and a fix is being implemented.
Nov 19, 10:48 EST
Investigating -
End users submitting out-of-pocket expenses in a non-native currency are currently unable to retrieve FX rates. We are working diligently with our FX provider to restore this service as quickly as possible. Please note that any expenses incurred in a non-native currency and imported from an integrated credit card program will not be affected
Nov 19, 10:47 EST