Identified - We have previously identified the issue and are working with our SMS provider toward resolution.
Jan 27, 2023 - 12:39 EST
Jan 27, 2023 - 12:39 EST
Update - We are continuing to investigate this issue.
Jan 03, 2023 - 10:53 EST
Jan 03, 2023 - 10:53 EST
Investigating - Customers using T-Mobile as their mobile phone provider may not be receiving automated text messages from Certify. This includes text messages containing security codes when attempting to reset passwords or answer multi-factor authentication challenges. We are working with our SMS provider, Twilio, to resolve this issue. In the interim, T-Mobile customers are advised to request security codes via email while this matter is corrected.
Jan 03, 2023 - 10:44 EST
Jan 03, 2023 - 10:44 EST
Certify.com Public Web Site
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Operational
Certify Support Site
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Operational
Certify Web Site Login
?
Operational
Single Sign-On to Certify.com
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Operational
Certify Travel
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Operational
Certify Mobile Synchronizing
?
Operational
Expense Report Create and Submit
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Operational
Expense Report Approval
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Operational
Expense Report Processing
?
Operational
Expense Report ACH Reimbursement
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Operational
Accounting System Integrations
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Operational
Analytics and Reporting
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Operational
Data Interchanges
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Operational
SSL Certificates
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Operational
Fax to Receipt System
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Operational
Receipts by Email
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Operational
Outbound Email Delivery
?
Operational
Mileage Map Tool
?
Operational
Certify.com Website
Operational
Certify AP
?
Operational
Credit Card Integrations
?
Operational
Outbound SMS Delivery
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.