Inbound Email Queue Blockage

Incident Report for Certify

Resolved

This incident has been resolved.

Posted May 02, 2016 - 10:11 EDT

Update

Inbound processing of receipts is back online, and new receipts are being processed in real time. We are chugging through the backlog and hope to have it processed shortly. All receipts sent will be processed in the order in which they were received. Thank you!

Posted May 02, 2016 - 09:49 EDT

Investigating

We are working on a blockage of the inbound email queue. Please be patient while the queue is processed. Estimated time of completion is 30 minutes to one hour. Thank you!

Posted May 02, 2016 - 08:39 EDT