Reimbursements through Western Union Business Services Disabled
Incident Report for Certify
Resolved
This incident has been resolved.
Posted Oct 14, 2020 - 14:52 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2020 - 14:23 EDT
Identified
Certify is currently experiencing difficulty transmitting reimbursement instructions to Western Union Business Services. As a result, some reports may be listed as "In Process" for an extended duration.

We're currently working with Western Union to resolve the problem.
Posted Oct 14, 2020 - 13:04 EDT
This incident affected: Expense Report ACH Reimbursement.